SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

Delivery charges vary depending on the size and weight of the items ordered, as well as the shipping location.

How long will delivery take?

Delivery times vary depending on the shipping location and the shipping method selected during checkout.

What exactly happens after ordering?

After placing an order on our website, you will receive an order confirmation email with details of your purchase, including the order number and estimated delivery date. Our team will then process your order and prepare it for shipment. Once your order has been shipped, you will receive another email with tracking information so you can monitor your order's delivery status.

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Do I receive an invoice for my order?

Yes, you will receive an invoice for your order via email. The invoice will be sent to the email address you provided during checkout and will contain details of your purchase

PAYMENT INFORMATION

When the order payment is taken of my bank account?

The order payment is typically taken from your bank account at the time of purchase. This is done to ensure that we can process and fulfill your order as quickly as possible.

What is wishlist?

A wishlist is a feature on our website that allows you to save items that you're interested in for future reference or to share with others. By adding items to your wishlist, you can easily keep track of products you like or want to purchase later without having to search for them again.

What should I do if I receive a damaged or wrong product?

If you receive a damaged or wrong product, please contact our customer service team as soon as possible. We apologize for any inconvenience this may cause and will work quickly to resolve the issue for you.

Can I change or cancel my order?

We understand that circumstances may change and you may need to modify or cancel your order. If you need to make any changes to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders are processed quickly and changes may not be possible once the order has been shipped.